Tuesday, December 11, 2012

Google Chrome and Gmail crash reasons told by Google engineer

On Monday, Google's mail service Gmail went down for 20 minutes. But this was not the only failure, because Google Chrome also crashed on Dec 10. Later on in a thread on the Chromium developer forum, Google Software engineer Tim Steele explained that the issues were due to a mis-configured server that took out Google's Sync platform.

The crashes were affecting Chrome users who were using another Google web service known as Sync, and that Sync and other Google services. 

The problem was a bad coding of the Google Sync, which accidentally sent a wrong code to Chrome and the browsers as well Gmail got crashed. 

It’s also something that cloud service providers are going to have to worry about more and more, as services such as Apple’s iCloud and Windows Live get more closely intertwined with our phones and PCs.

More there will be the use of cloud based services, more will be the chances to face such problems as a server has its capabilities. 

Later on, Google released following statement

"Earlier today, we experienced an issue with Chrome Sync, which resulted in Chrome browser crashes for a subset of users. From our investigation, it appears the crashes were due to bugs in both the sync client and server.For everyone who was affected, we apologize - we know you count on Google to work for you and we worked hard to restore normal operation for you. The sync client and server teams are currently working on fixing the bugs to prevent the same issue in the future."

Were you also affected by it? Share in comments.

[via The Verge & Wired]

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